Disability Awareness and Assistance Program Training

Welcome to the Chicago Department of Aviation's (CDA) Disability Awareness and Assistance Program Training Site. This site provides viewers an opportunity to learn how to recognize airport patrons who may be in need of assistance and the best way to provide that assistance. This training video assures CDA's compliance well beyond the requirements of the American's with Disability Act (ADA) of 1990.

Getting from one point to another at any airport can be challenging, especially for travelers with disabilities. At O'Hare and Midway International Airports we recognize these challenges and are working to make traveling through Chicago's airports as pleasant and convenient as possible.

The "Purple Airplane" is a symbol that designates travelers and families with disabilities. Staff and security personnel at Chicago's Airports receive training to recognize the symbol. The video will demonstrate how to work with travelers who may need assistance. Travelers can download the Purple Airplane from their home computers or other sources to wear conspicuously on their clothing when traveling.

The Chicago Department of Aviation (CDA) has a commitment to customer service and making Chicago's airport systems easily accessible for all of our travelers.

Who Should Watch This Video?

All CDA employees, Traveler's Aid employees and volunteers are required to take this online training. Once complete please send the page, so I can attach the update to an email release.

You must register in order to view this video by providing your Name, ID Badge Number, Job Title, and Employer/Agency/Company Name then view a fifty-five minute training video.

After viewing the online training video, an Acknowledgment and Certification Form will appear pre-populated with the viewers name, badge number, job title, employer and date. A hard copy must be printed, signed by the viewer and presented to the ID Badging/Compliance Office (along with a completed ID Badging Application and appropriate identification) in order to obtain a new or renew an existing ID Badge at O’Hare and Midway International Airports.

NOTE: If you have any problems with this site, contact CDA Support: [email protected]

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